Knowledge base
Parts Guides & How-Tos
How-to guides, fault-finding and cross-references for genuine OEM commercial kitchen and ice equipment parts - so you find the right part, first time.
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The essentials - get genuine, get the right part, get it fast
Pillar guide
Genuine OEM vs Pattern Parts: Why It Matters
Pattern parts look cheaper on the invoice and more expensive on the callback. Here's why genuine OEM is the right call for commercial kitchen and ice equipment.
Read the guide 1 min readPillar guide
How to Find the Right Part by Model Number
The fastest way to order the correct spare: find your machine's model and serial number, then cross-reference the part. A 2-minute guide.
Read the guide 1 min readPillar guide
Everpure Cartridge Cross-Reference: Which Filter Fits Your System
Everpure name their cartridges by model, not always by what's on your old one. Here's how to match the right replacement cartridge to your system, first time.
Read the guide 3 min readPillar guide
Why Water Filtration Protects Your Equipment (and Your Margins)
Limescale is the quiet killer of ice machines, boilers and coffee gear. The right water filtration pays for itself in fewer breakdowns and longer equipment life.
Read the guide 2 min readMore guides
3 guides - fault-finding, maintenance and parts cross-references
How to Replace an Everpure Filter Cartridge (Step by Step)
Changing an Everpure cartridge is a two-minute job once you know the routine. Here's how to do it cleanly, with no leaks and no mess.
2 min readIce Machine Not Making Ice? 7 Common Causes (and Fixes)
Before you call an engineer, run these checks. Most ice machine no-ice faults come down to water, airflow, scale or a tired filter - and several you can fix yourself.
2 min readManitowoc Indigo NXT: Common Faults & Fixes
Low ice production, long harvest cycles, water leaks — the faults we see most on the Indigo NXT, and the genuine parts that resolve them.
1 min read