Knowledge base
Parts Guides & How-Tos
How-to guides, fault-finding and cross-references for genuine OEM commercial kitchen and ice equipment parts — so you find the right part, first time.
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The essentials — get genuine, get the right part, get it fast
Pillar guide
Genuine OEM vs Pattern Parts: Why It Matters
Pattern parts look cheaper on the invoice and more expensive on the callback. Here's why genuine OEM is the right call for commercial kitchen and ice equipment.
Read the guide 2 min readPillar guide
How to Find the Right Part by Model Number
The fastest way to order the correct spare: find your machine's model and serial number, then cross-reference the part. A 2-minute guide.
Read the guide 2 min readMore guides
1 guides — fault-finding, maintenance and parts cross-references